Question 1

Does your company have BSCI/ISO/SMETA/SA8000/ICTI certifications?

Accepted Answer

We have BSCI and ISO9001 certificates, which comply with the requirements for safe production. If you need any further information, please leave your contact details. The catalogue and certificates will be sent to you via email.

Question 2

When and how large is your company?

Accepted Answer

Our factory was first established in Nanhai, Foshan in 2006 and moved to Jiangmen in early 2013. Currently, the factory covers an area of over 25,000 square meters, with fixed assets and production equipment worth nearly 5 million US dollar.

Question 3

What are your company's main products?

Accepted Answer

We are an export-oriented entity that specializes in the research, production and sales of small household appliances. Our main products include popcorn makers, marshmallow makers, shaved ice machines, slicing machines, chocolate fountain machines, milkshake machines, smoothie machines, etc., all of which are party-related kitchen appliances.

Question 4

What is the production capacity of the company?

Accepted Answer

Our company has 6 production lines, 2 semi-finished product lines and 1 screen printing line. The monthly production capacity can reach 200,000 units.

Question 5

Does the company have a research and development team?

Accepted Answer

We have our own R&D team. All our products are independently developed. We conduct regular market research and, based on market demands, develop products that are in line with the market needs.

Question 6

Do you have product liability insurance?

Accepted Answer

Yes, we do arrange to purchase product liability insurance every year.

Question 7

Can the factory accept payment by letter of credit?

Accepted Answer

For the first order, we require a 30% deposit. Once the cooperation becomes stable, we can switch to letter of credit payment.

Question 8

What kind of trade terms your company deals with?

Accepted Answer

At present, our company is using the FOB clause. We suggest going through our Jiangmen port, as it is closer to our factory.

Question 9

Have you ever collaborated with any of the major global brands?

Accepted Answer

In the United States, we have collaborated with well-known brands such as Nostalgia, Westbend, Oster, LEM, SENSIO, Sunbeam, and Distrivalto. We have also worked with major brands from Germany like ALDI, LIDL, and MEDION, as well as brands from Brazil such as Britania, Philco, FAMA, and Candence, and with brands from Russia including Scarlett and Redmond.

Question 10

Can it be customized?

Accepted Answer

Once you reach our factory's minimum order quantity, you can customize your own logo and packaging.

Question 11

What is the daily production capacity of the product in terms of units?

Accepted Answer

The production capacity of different products varies from day to day. For instance, the production capacity of a hot air popcorn machine for one production line is 2,000 units per day, that of a meat cutter is 1,000 units, and that of a shaved ice machine is 2,000 units per day, etc.

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